Upon accepting the title of supervisor, an individual does not automatically start thinking and acting like a manager. This behavior is developed and takes time, a strong desire to learn new skills, and a new perspective on one’s self and the job responsibilities.
This course helps new, experienced, or potential supervisors to understand the dynamics of supervision and focuses on the role that supervisors provide between workers and management. Topics include the role of supervision, staffing principles, applying supervisory management and communication skills, and developing an effective work environment.
The purpose of this course is to develop management-mindedness. This course Introduces management thinking, leadership and decision-making skills, while also providing an understanding of the dynamics of change. Topics covered include: motivation, delegation, handling complaints and grievances, appraisal review, and coaching.